Safran Jobs Career 2022 Apply Now For Customer Support Manager Jobs in Dubai

Safran Jobs – Customer Support Manager Jobs in Dubai. Safran Careers in Dubai. Latest Dubai Government Jobs. Get City of Dubai Jobs in United Arab Emirates. Get Latest 2022-2023 Safran Vacancy in Dubai.

Dubai Jobs Seekers who are looking for Customer Support Manager Jobs in Dubai, can check here Dubai Government Jobs in Safran. Safran Jobs opportunity available for Customer Support Manager jobs in Dubai.

Candidates who have Bachelor’s degree eligibility Customer Support Manager position can apply through the Safran careers page link provides in the below section. You can check on this page all upcoming independent jobs in Safran.


Safran Jobs Careers 2022 – Apply for Customer Support Manager Jobs in Dubai

Safran Jobs in Dubai:– Hurry ! great news for job seekers. Safran job portal publish 2022-2023 notice for various jobs vacancy in their offices. Currently Safran Customer Support Manager Jobs available now. Candidates who are looking for Customer Support Manager Jobs in Dubai with relevant required experience can apply for Safran careers Employment. Candidate will get after selection great Salary AED 6630.00-13300.00 Per month approximately.

Safran Careers in Dubai Employment 

Name of the Recruitment Agencies/Department Safran
Name of the Vacant Position Customer Support Manager
Job Location Dubai
Jobs Type Company Jobs in Dubai
Salary AED 14900.00-27600.00 Per month approx

Safran Job Description

Customer Support Manager

CSM’s are responsible for overall customer relations and act as the customer advocate within Safran Cabin Services to ensure quick resolution of any technical issues. Ensure good spares management through backlog alignment and escalation of spares issues; ensure good repairs management through backlog alignment and escalation of any issues, and look for business opportunities. The Customer support manager will need to perform on-site customer visits facilities throughout North & South America, Europe, Middle East, Africa, Asia Pacific as applicable.

Complementary Description
CSM’s are responsible for overall customer relations and act as the customer advocate within Safran Cabin Services to ensure quick resolution of any technical issues. Ensure good spares management through backlog alignment and escalation of spares issues; ensure good repairs management through backlog alignment and escalation of any issues, and look for business opportunities. The Customer support manager will need to perform on-site customer visits facilities throughout North & South America, Europe, Middle East, Africa, Asia Pacific as applicable.

The CSM typically reports to the Customer Support Director or VP of Customer Support & Response.
Responsible for achieving customer satisfaction which is measured through Airframer & Internal Scorecards
Building new and developing long lasting relationships with customers
Operate as the focal point for any and all matters specific to their customers
Taking ownership of customers issues and following problems through to resolution
Responsible for keeping accurate records and document customer support actions and discussions on ZEN platform
Perform on-site customer meetings as required ie Program Review Meetings (PRM), Technical Review Meeting (TRM), and Executive Review Meetings (ERM) etc.
Generate Key Performance Indicators (KPI’s)
Analyze data to identify trends and areas of improvements
Serve as the focal for performance claims : coordinate with spares and repair teams to validate claim data, negotiate settlement wi

Job Requirements
Education: Bachelor’s degree or related field/equivalent experience.

Experience: Typically requires 6 years of Customer Support, Sales and Management experience in a commercial aerospace environment. Basic Knowledge of Sales management methodologies, proven ability to manage complex projects, and Customer Requests or Concerns.

Computer Skills: Proficient with MS Project, competent with MS Office programs

Other Skills: Excellent communication skills, both verbal and written. Ability to build and maintain effective relationships, leadership skills, organizational skills, ability to analyze & summarize information, financial acumen.

Apply Now

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Safran Jobs Careers 2022 – Apply for Front Office Manager Jobs in Dubai

Safran Jobs in Dubai:– Hurry ! great news for job seekers. Safran job portal publish 2022-2023 notice for various jobs vacancy in their offices. Currently Safran Front Office Manager Jobs available now. Candidates who are looking for Front Office Manager Jobs in Dubai with relevant required experience can apply for Safran careers Employment. Candidate will get after selection great Salary AED 14900.00-27600.00 Per month approximately.

Safran Careers in Dubai Employment 

Name of the Recruitment Agencies/Department Safran
Name of the Vacant Position Front Office Manager
Job Location Dubai
Jobs Type Company Jobs in Dubai
Salary AED 6630.00-13300.00 Per month approx

Safran Job Description

Front Office Manager

Responsible for after-market management and coordination of all activities related to each active customer’s spare parts ordering.
Responsible for consistent, timely, and precise communication to the customers (both internal and external) on all issues related to their orders.
Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Responsible for coordinating with fellow managers within the organisation to ensure the timely and accurate delivery of all customers spare parts orders.

Complementary Description
A) Directs the activities of the Customer Service Spares, while ensuring that departmental budgets are adhered to. This includes but is not limited to backlog management of the customer; preparing spare parts pricing quotations; following up on inquiries; receiving of customer purchase orders; reviewing customer orders for accuracy, completeness, and ability to accept; acknowledging the customer order; entering the customer order into MRP system; identification and adjustment of departmental processes that prohibit or restrict timely fulfillment of customer orders, as well as others.
B) Responsible for the distribution and monitoring of departmental activities, including adherence to company/departmental practices, procedures, and policies.
C) Manages and develops all team members to ensure customer satisfaction and balanced workloads.
D) Develops and maintains relationships with Internal and External Customers, Distributor Partners and Customer Experience Staff.
E) Acts as the escalation point between the customer and the organization and operations relative to aftermarket sales. This includes aftermarket activity departmental interface with finance, program management and engineering, operation; as necessary.
F) Monitors sales and delivery of spare part orders for all customers, which includes but not limited to the pricing and lead time.
G) Responsible for KPI tracking of department goals & objectives and contributing to the overall achievement of those goals & obj

Job Requirements
A) Knowledge and Skills:

i) Excellent communication and interpersonal skills.
ii) Must be comfortable and familiar with (multi-nation) international business practices which includes being sensitive to the various cultures and/or customs of a large international customer base that the company interfaces with daily.
iii) Demonstrated leadership skills that are effective and motivational, while being able to supervise, direct, and train departmental personnel.
iv) Must be able to interface with all departments within the company, including purchasing, finance, engineering, and manufacturing.
v) Have a working knowledge of the aircraft interiors business and be capable of handling discussions with customers
vi) Have a very good working knowledge of the standard suite of office software products (MS Word, Excel, PowerPoint, Project, et. al.)
vii) Must be able to work extended hours as needed.

B) Competencies:

Acts in accordance with company values and related competencies.

C) Communication Skills:

Must have the ability to generate written communication and to operate required office equipment. Ability to read and review written communication. Speech and hearing abilities that allow individual to communicate clearly and distinctly in English.

D) Reasoning Ability:

Ability to solve problems and think strategically.

Apply Now


Safran Jobs Careers 2022 – Apply for Director – Business Development Airlines Jobs in Dubai

Safran Jobs in Dubai:– Hurry ! great news for job seekers. Safran job portal publish 2022-2023 notice for various jobs vacancy in their offices. Currently Safran Director – Business Development Airlines Jobs available now. Candidates who are looking for Director – Business Development Airlines Jobs in Dubai with relevant required experience can apply for Safran careers Employment. Candidate will get after selection great Salary AED 12500.00-14000.00 Per month approximately.

Safran Careers in Dubai Employment 

Name of the Recruitment Agencies/Department Safran
Name of the Vacant Position Director – Business Development Airlines
Job Location Dubai
Jobs Type Company Jobs in Dubai
Salary AED 12500.00-14000.00 Per month approx

Safran Job Description

Director – Business Development Airlines

The position is responsible for achieving the strategic business objectives and supporting
business growth across SAFRAN Aircraft Interiors, while enhancing & strengthening the
relationships with the assigned key airlines, lessors or aircraft OEMs that are assigned.
Develop, maintain and enhance relations between Customers and SAFRAN Aircraft
Interiors’ leadership. Creates and facilitates a formal contact plan for relationshipbuilding
meetings between SAFRAN Aircraft Interiors personnel and their airline
counterparts.
• Help to achieve positive SAFRAN Aircraft Interiors image and recurring business
• Frequent, consistent, and regular engagements with key customer accounts
• Organize periodic business review meetings, product previews and demonstrations.
• Contribute & support SAFRAN Aircraft Interiors’ strategic business growth and
objectives. Provides accurate and timely information to SAFRAN Aircraft Interiors
personnel and maintains all relevant information about the assigned customer
account(s) including: strategic plan, fleet data, future fleet plans, sales opportunities,
competitors positioning, etc.
• Support SAFRAN Aircraft Interiors’ annual sales and marketing plans. When
appropriate, drives successful closure of sales campaign using information &
guidance provided by SAFRAN Aircraft Interiors.
• Provide intelligence and support the Sales teams in RFQs/tender/bids, and bundle
propositions that are financially and operationally feasible.
• Promote SAFRAN Aircraft Interiors’ products and concepts. Identify opportunities and
anticipate the future requirements from customer(s). Actively use and maintain the
CRM tool to assist internal tracking and management of opportunities.
• Primary customer’s focal for all SAFRAN Aircraft Interior enquiries for cabin linefit /
retrofit opportunities and other items which may occur.
• Participate in and host Customers at major industry shows and events.
• Coordinate the identification and appointment of useful business partners that fully
comply with SAFRAN Trade Compliance requirements.
• Attend, conduct and host frequent tele-cons and webex virtual meetings.
• Fully support accounts receivable efforts.
• Provide timely and accurate reports. Maintain updated information about assigned
key accounts.

Job Requirements

• Proven ability to build and maintain relationships with Customers and achieve
business growth objectives.
• Very good level of English skills (spoken & written) is mandatory and secondary
language desirable, but not essential.
• Effective communicator with multiple stakeholders to achieve desirable outcomes.
• Degree in Business / Engineering preferred.
• Strong know-how of digital applications for marketing and sales required.

Apply Now

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