Q-Express Documents Transport Dubai Jobs Career 2022 Apply Now For Executive Customer Relations Specialist Jobs in Dubai

Q-Express Documents Transport Dubai Jobs – Executive Customer Relations Specialist Jobs in Dubai. Q-Express Documents Transport Dubai Careers in Dubai. Latest Dubai Government Jobs. Get City of Dubai Jobs in United Arab Emirates. Get Latest 2022-2023 Q-Express Documents Transport Dubai Vacancy in Dubai.

Dubai Jobs Seekers who are looking for Executive Customer Relations Specialist Jobs in Dubai, can check here Dubai Government Jobs in Q-Express Documents Transport Dubai. Q-Express Documents Transport Dubai Jobs opportunity available for Executive Customer Relations Specialist jobs in Dubai.

Candidates who have Bachelor’s degree or Master’s degree eligibility Executive Customer Relations Specialist position can apply through the Q-Express Documents Transport Dubai careers page link provides in the below section. You can check on this page all upcoming independent jobs in Q-Express Documents Transport Dubai.


Q-Express Documents Transport Dubai Jobs Careers 2022 – Apply for Executive Customer Relations Specialist Jobs in Dubai

Q-Express Documents Transport Dubai Jobs in Dubai:– Hurry ! great news for job seekers. Q-Express Documents Transport Dubai job portal publish 2022-2023 notice for various jobs vacancy in their offices. Currently Q-Express Documents Transport Dubai Executive Customer Relations Specialist Jobs available now. Candidates who are looking for Executive Customer Relations Specialist Jobs in Dubai with relevant required experience can apply for Q-Express Documents Transport Dubai careers Employment. Candidate will get after selection great Salary AED 14000.00-21000.00  Per month approximately.

Q-Express Documents Transport Dubai Careers in Dubai Employment 

Name of the Recruitment Agencies/Department Q-Express Documents Transport Dubai
Name of the Vacant Position Executive Customer Relations Specialist
Job Location Dubai
Jobs Type Company Jobs in Dubai
Salary AED 5000.00-10000.00 Per month approx

Q-Express Documents Transport Dubai Job Description

Executive Customer Relations Specialist – UAE National
Job ID: 2299400 | Q Tech General Trading LLC
The mission of the Executive Customer Relations Team is to resolve the most highly escalated customer contacts received by Amazon, identify systems and procedures that directly or indirectly lead to these contacts, and drive positive action for change and resolution on behalf of Amazon customers, Customer Service and the overall business. ECR serves as a bridge between CS and a variety of other groups within our company.

Key job responsibilities

Respond to enquiries from corporate executives, government authorities in addition to resolving contacts (received through any channel);
Provide advice to CS floor staff, regarding escalated contacts;
Communicate effectively and professionally with other departments in researching complaints and acting as CS resource;
Provide a detailed root cause analysis for customer advocacy to top level executives;
Recognize system and quality concerns contributing to poor customer experiences and communicate as appropriate, to CS management and appropriate department
Submit contact coaching forms, news articles and blurbs to ensure that CS is consistently kept up to date with Amazon policies and emerging issues;
Partake and contribute to Kaizen events;
Suggest research and compile Voice of the Customer proposals to improve customer experience;
Report on projects, initiatives and processes under your care.
Acting as an ambassador for CS when referring or redirecting inappropriate work requests from other teams;
You will address customer issues by helping the customer, but also by identifying and measuring the root cause of the customer’s experience failure and presenting your findings and recommendations to the right people throughout the company who can fix the process or technology that caused the customer pain.
BASIC QUALIFICATIONS
A relentless obsession for the customer
Excellent English communication skills both verbal and written
Prior experience in Customer Service
Demonstrates flexibility in work hours based on scheduling needs and customer demands.
Exceptionally strong customer handling and conflict resolution skills; focus on quality in customer care.
Ability to work independently, self-motivated, and demonstrate flexibility in approaching responsibilities and change.
Displays good judgment and discretion.
Excellent decision making skills to effectively manage the needs of the customer and business
Goal driven, target orientated, able to step back and look at the bigger picture, the person will also be able to manage during ambiguity and possess a preparedness to get involved
PREFERRED QUALIFICATIONS
Preferred Qualifications/Experience
1-2 years customer service experience
Experience with Microsoft Office, including Outlook, Word and Excel
Strong in both written and verbal English and Arabic
Self-disciplined, quick self-learning, diligent and proactive


Q-Express Documents Transport Dubai Jobs Careers 2022 – Apply for Senior Partner Solutions Architect Jobs in Dubai

Q-Express Documents Transport Dubai Jobs in Dubai:– Hurry ! great news for job seekers. Q-Express Documents Transport Dubai job portal publish 2022-2023 notice for various jobs vacancy in their offices. Currently Q-Express Documents Transport Dubai Senior Partner Solutions Architect Jobs available now. Candidates who are looking for Senior Partner Solutions Architect Jobs in Dubai with relevant required experience can apply for Q-Express Documents Transport Dubai careers Employment. Candidate will get after selection great Salary AED 14000.00-21000.00  Per month approximately.

Q-Express Documents Transport Dubai Careers in Dubai Employment 

Name of the Recruitment Agencies/Department Q-Express Documents Transport Dubai
Name of the Vacant Position Senior Partner Solutions Architect
Job Location Dubai
Jobs Type Company Jobs in Dubai
Salary AED 5000.00-10000.00 Per month approx

Q-Express Documents Transport Dubai Job Description

Senior Partner Solutions Architect, SaaS Partners & Start-ups, EMEA

Job summary
Amazon Web Services (AWS) is looking for a Solutions Architect to build successful technical partnerships with our top Software/Technology partners in EMEA. This is a highly technical position for someone who can dive deep, build cloud-optimized architectures, develop a strategy with AWS business development teams, and influence our product roadmap by working closely with AWS engineering teams.

You will collaborate with AWS partners to enable them in building scalable, secure, and high performance solutions on AWS. The ideal candidate will possess the technical acumen that enables them to engage at all levels of an organization; as well the ability to dive deep and build cloud-optimized architectures.

You are comfortable “solutioneering” with a roomful of peers as they are briefing an executive audience. You will get the opportunity to work with a wide array of innovative partners from well-established tech giants to startups born in the cloud, to help prioritize product roadmaps, assist with architecture design, and help promote their products. You will also have the opportunity to build your cloud brand, leaving your mark with whitepapers, webinars, event presence, and innovative new patents for what could potentially be a future AWS product or feature.

This position can be located anywhere in EMEA London, Amsterdam, Madrid, Barcelona, Paris, Tel Aviv, Munich, Berlin, Lisbon, Dubai….

Job responsibilities:
We are looking for someone who is passionate and will:

Engage C-level executives to define and execute cloud strategies
Advise partners on opportunities to grow their business with AWS
Provide architectural guidance for startups that are building products on AWS
Write technical white papers, blog posts, and provide thought leadership to partner product & engineering teams
Capture and share field learnings with AWS engineering teams
Promote partners internally and externally with webinars and speaking opportunities
Turn big ideas into products and services, and help influence the direction of AWS

You should be a domain expert, and have a broad and deep set of skills that can be leveraged. Experience working directly with customers is required, and prior experience working with partner communities is a plus. Previous AWS experience is preferred but not required. Strong public speaking and writing skills are required. Up to 30% travel is required.

BASIC QUALIFICATIONS
The right person will be highly technical and analytical with 7+ years of hands on experience within specific technology domain areas (e.g. software development, web applications, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
3+ years experience with technologies related to the cloud ecosystem
Working knowledge of software development tools and methodologies
Technical Degree (Computer Science, Maths, Engineering or equivalent) and/or relevant work experience
Verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations.
PREFERRED QUALIFICATIONS
Recent experience working at or with startups is a plus
In depth working knowledge in a technology domain such as distributed internet-scale web or mobile applications, DevOps, Serverless, Big Data, Analytics, Machine Learning, highly secured workloads etc.
Demonstrated ability to work strategically in the face of business, product, and technical challenges
Executive presence, polished presentation skills, and stellar written communication
Goals and metrics oriented, with the ability to manage multiple priorities in a fast paced environment
AWS Certification, eg. AWS Solutions Architect Associate

Apply Now


Q-Express Documents Transport Dubai Jobs Careers 2022 – Apply for KSA Immigration Manager Jobs in Dubai

Q-Express Documents Transport Dubai Jobs in Dubai:– Hurry ! great news for job seekers. Q-Express Documents Transport Dubai job portal publish 2022-2023 notice for various jobs vacancy in their offices. Currently Q-Express Documents Transport Dubai KSA Immigration Manager Jobs available now. Candidates who are looking for KSA Immigration Manager Jobs in Dubai with relevant required experience can apply for Q-Express Documents Transport Dubai careers Employment. Candidate will get after selection great Salary AED 14000.00-21000.00  Per month approximately.

Q-Express Documents Transport Dubai Careers in Dubai Employment 

Name of the Recruitment Agencies/Department Q-Express Documents Transport Dubai
Name of the Vacant Position KSA Immigration Manager
Job Location Dubai
Jobs Type Company Jobs in Dubai
Salary AED 24000.00-50000.00  Per month approx

Q-Express Documents Transport Dubai Job Description

KSA Immigration Manager (Strategy & Ops) based in Dubai, Immigration

Job summary
In this leadership role, you will oversee a team of in-house immigration specialists responsible for managing immigration services for Amazon candidates and employees. This is an exciting opportunity for someone who likes building, leading, defining strategy with the ultimate goal of providing best in class service in the region.

Key job responsibilities
This role will report into the Senior Manager, MENA Strategy & Ops and have accountability for all aspects of KSA immigration program, including sourcing, managing a large team of Immigration Specialists. The right leader for this role values continuous improvement, process, compliance and data inspection, and has proven record in successfully growing and designing new programs and capabilities with the employee experience at the forefront.

Key job responsibilities
• Manage and mentor a team of KSA immigration specialists responsible for case managing KSA immigration applications, providing expert immigration advice to international employees, HR, recruiters and business leaders and engaging government authorities involved in the immigration matters
• Look at Saudization compliance and guiding the business where there are opportunities at a role level as well as overall org level
• Looking around the corners and keeping up to date with the Saudi regulatory updates, thus designing the required process changes, interventions to ensure change management is effectively managed
• Employ strong KSA immigration experience to identify trends and develop targeted program-level goals and initiatives
• Drive conception and execution of vision and goals for the team, providing stretch opportunities to foster individual development
• Act as a subject matter expert and advise on case-level filing strategies including complex situations that require independent research and interpretation of processes and policies from both internal and external sources in ambiguous circumstances
• Guide the immigration specialists on how to use all government portals, pull out reports and do the required analysis
• Partner with internal teams, including Recruitment, HR, Legal, Risk and Compliance and Public Policy, to review and understand the impact of KSA immigration changes and develop associated processes, filing strategies and proposed resourcing plans
• Educate HR and business partners on KSA immigration policies and their impact on business and hiring strategies
• Partner with MENA and Global Immigration Program Managers to build performance measurement and inspection mechanisms and tools to evaluate the overall health of the KSA immigration program
• Implement regular reviews of current processes to ensure ongoing compliance, identify gaps and inefficiencies, and lead continuous improvement initiatives
• The role requires once a month travel to KSA for a week.

About the team
The Immigration Services team within People Experience & Technology centrally manages global immigration filings and delivers projects to improve quality, speed, experience, cost and compliance of immigration services at Amazon.

BASIC QUALIFICATIONS
• 6-8 years KSA immigration experience
• Track record in managing high-volume immigration programs and improving operational efficiency and customer satisfaction
• Extensive experience in advising senior business and HR leaders on complex immigration regulations and compliance risks (either in-house or in a management consultancy / legal setting)
• Track record in identifying and resolving complex immigration issues, assuming leadership roles in unfamiliar or ambiguous circumstances
• Track record in building strong networks/ relationships with internal and external leaders and implementing strategies in matrixed environments
• Solid sense of accountability and sound personal judgment
• Excellent written and verbal communications (a high-level of Arabic and English language proficiency is essential)

PREFERRED QUALIFICATIONS
• Bachelor’s or Master’s degree (preferred) in a related field such as law, business management or HR
• Native Arabic speaker

Apply Now

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